Return and Refunds
Further, under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. However, we regret that we cannot accept cancellations of contracts for the purchase of accessories or headwear or undergarments.Otherwise, we can accept returns of complete product, which is unused and in an "as new" condition.
You should expect to receive your refund within 3 to 10 working days of your package arriving back to our warehouse however in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (3 to 5 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
On cancellation for whatever reason, you must return the goods to the merchant at your own cost unless the goods when received were notably faulty, in which case the merchant will pay for the postage