To start the return process for your order, please enter your email address or phone number and the order number below.
Please only enter the number proportion of your order number. The 'LD' is not required.
· Enter your order number and email address in the fields above and click start
· Follow the instructions and select the items you want to return
· You will get a confirmation email with the shipping guidelines once the return request is approved
You can return your items within 14 days of receiving your shipment.
· They must be in original condition
· For clothing, unwashed and unworn
· In the original packaging
· Have all original tags attached
Free gifts or promotional/sale items are not returnable
Please check your junk mail as correspondence regarding your return or exchange may be there, before reaching out.
· Original shipping charges are non-refundable
· All returns will cost £2.99. This amount will be deducted from your refund or exchange amount
· Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
· If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days